Comparing Toptal and HumanExperts: A Detailed Evaluation of Two Prominent Freelance Marketplaces

Beethy Chang
4 min readNov 3, 2023

The world of freelance marketplaces has witnessed remarkable growth in recent years, and two prominent players in this arena are Toptal and HumanExperts. Both platforms offer access to top-notch freelancers across various domains, making them appealing choices for contractors and organizations seeking expert help. In this comparative analysis, we will examine the key features and differences between Toptal and HumanExperts.

1. Vetting and Screening Process

Toptal is renowned for its exceptionally rigorous screening process, which is designed to ensure that only the top 3% of applicants are accepted onto the platform. This process includes a battery of tests, interviews, and skills assessments. The result is a pool of highly skilled professionals who have been vetted thoroughly.

On the other hand, HumanExperts follows a screening process that accepts a slightly larger proportion of applicants, with only the top 2% making the cut. While this is still a highly selective process, it suggests that Toptal may have a slightly more stringent approach to screening potential freelancers.

2. Talent Pool and Specializations

Both Toptal and HumanExperts offer a wide range of skills and specializations, catering to the diverse needs of businesses and clients. However, the extent and depth of their talent pools may vary.

Toptal is primarily known for its excellence in providing top-tier software developers, designers, finance experts, and project managers. The focus on these specific domains has made Toptal a go-to platform for tech-related projects, and it prides itself on having experts in these fields.

HumanExperts, while also offering a variety of skills, may have a broader focus, covering a wider array of domains and industries. This may be advantageous for clients looking for experts in areas beyond tech. The choice between the two platforms largely depends on the nature of your project and the specific expertise you require.

3. Engagement Models

Toptal offers flexibility in terms of engagement models. Clients can find freelancers for short-term assignments, long-term collaborations, or anything in between. They also provide a risk-free trial period that allows clients to assess the fit of a freelancer before making a commitment. This trial period minimizes the risk for clients, ensuring they get the expertise they need.

HumanExperts, depending on their specific approach and policies, may offer similar engagement models. However, it’s essential to research the platform and verify the terms and conditions they offer to clients and freelancers. The availability of such models can significantly impact the decision-making process for potential clients.

4. Geographic Reach and Localization

The geographic reach and localization of these platforms are important factors to consider. Toptal has established a global presence and operates worldwide. This global reach means clients can access talent from various countries and time zones, which can be advantageous for international projects or businesses with a diverse client base.

HumanExperts, being UK-based, offers a specialized approach and may have a significant focus on the European market. Their emphasis on working with the top 2% of talent reflects a commitment to quality and specialization. This could indicate an advantage in specific industries or domains, potentially tailored to the European market or other specific regions.

5. Pricing and Cost Structure

Pricing and cost structures can significantly influence a client’s decision when choosing a freelance marketplace. Toptal, known for its high-quality talent pool, typically charges a premium for its services. Clients can expect to pay a higher rate for the expertise and reliability offered by Toptal’s freelancers.

HumanExperts, depending on its policies and competitive positioning, may offer different pricing options. However, it’s important to note that pricing can vary widely depending on the specific skills and expertise required.

6. Customer Support and Satisfaction

Customer support and client satisfaction are critical aspects of any freelance marketplace. Toptal has a strong reputation for its customer support and responsiveness. They prioritize client satisfaction and work diligently to resolve any issues or concerns that may arise during a project.

For HumanExperts, also provides excellent customer support. Also, it’s advisable to read reviews and gather feedback from clients who have used the platform to gauge the level of customer satisfaction.

7. Project Management and Tools

Both Toptal and HumanExperts may provide project management tools and resources to assist clients in managing their projects effectively. The specific tools, features, and ease of use can differ between the two platforms.

Toptal, given its focus on tech-related projects, may offer more specialized project management tools for those domains. HumanExperts, with its broader range of expertise, may provide versatile project management solutions suitable for various industries.

Final Thought

Toptal and HumanExperts.com are both respected players in the freelance marketplace arena, each with its unique strengths and offerings. Toptal stands out for its rigorous screening process and focuses on tech-related domains, while HumanExperts may offer a broader array of skills and potentially lower costs. Your choice between the two should align with the specific requirements of your project and the expertise you seek. Both platforms have their merits, and careful consideration of your project’s needs is key to making the right choice.

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